Managing change is a critical step in getting the expected results of any project. Unlike many other technologies, the goals of ECM implementations are to fit into existing work processes minimizing the impact to employees. The understanding of the business process and how to best implement the right technological solution is what InQ does best.
Successfully managing change consists of two primary components, communication and training.
A project with a set of goals doesn’t always translate into the vision of what the solution will look like for the users. This is where InQ’s experience with focus on communication and training throughout a project leading to success.