Case Management describes both a business process and technology. Many business processes manage a case file with the help of standard tools such as spreadsheets, email and mini-databases designed to assist in the case’s workflow.
InQ’s approach will manage the case file from beginning to end in a single system. The solution will eliminate or reduce the overhead in managing case files spread across the different technologies. It will also:
1. Improve secure communications to any 3rd party needing information on the case
2. Reduce the cost of managing case files
3. Automate reminders and tasks needed to maintain compliance
4. Provide an audit trail of all activities associated with the case file
5. Provide detailed reporting for better insight on case file efficiency
Contact us for more information on Case Management solutions that meet your needs.